by Eugen Spivak
Case Study Established Service Offering on the North American Market Overview After a hugely successful pilot at the global development center overseas, there was an increasing demand for the software product and associated professional services on the North American...
by Eugen Spivak
Case Study Recovery of Stalled Customer Loyalty Programs for a Multi-Billion Dollar Telecommunications Company Overview To increase the loyalty of its customers, a multi-billion dollar telecommunications company decided to launch a persona-centric customer loyalty...