by Eugen Spivak
Case Study Performance Assurance Program For a Public Sector Client Overview Our public sector client, due to its mandate, experiences a temporary growth to more than 85,000 staff from under a thousand. Our client’s business processes and supporting technology...
by Eugen Spivak
Case Study Rationalization of the Multi-billion Dollar Portfolio Prioritization Criteria for a Public Sector Client Overview Our client has established an enterprise risk management framework. That framework was used to prioritize the entire portfolio, which also...
by Eugen Spivak
Case Study Recovery of Stalled Customer Loyalty Programs for a Multi-Billion Dollar Telecommunications Company Overview To increase the loyalty of its customers, a multi-billion dollar telecommunications company decided to launch a persona-centric customer loyalty...
by Eugen Spivak
Case Study Recovery of Stalled Program for a Global Consulting Company Overview To enhance their business imperative, our global consulting client set out to roll out Business Process Management platform to its clients and practitioners in 35 countries. Challenges...
by Eugen Spivak
Case Study Recovery of Stalled Regulatory Program for a Public Sector Client Overview After a privacy breach, our public sector client was mandated by the regulatory order to switch to the electronic delivery of services. Under such a model, the client had to deliver...
