Case Study

Organizational Change Management Strategy Framework for a Global Regulatory PMO

Overview

One of the groups within our client was responsible for the oversight of all global financial regulatory initiatives, most of which were mandated by the Basel Committee of Banking Supervision (BCBS). BCBS rules were adopted by regulators in seven regions worldwide where our client had banking operations; however, the provisions of the local regulators were not harmonized. Our client had to comply with all of the rules of seven regulators, which impacted operations in 15 countries.

Challenges

Our client had a very significant complexity of regulatory changes that were combined with highly fragmented processes within each country. Without external help, it was challenging for them to assess the change and its impacts on operations within these 15 countries, and to adequately prepare local stakeholders for the upcoming changes.

Our Solution and Result

After establishing an organizational change management framework, we had piloted it on one of the client’s largest regulatory programs, before the framework was rolled out across the portfolio of regulatory initiatives. The pilot program was responsible for implementing changes that impacted non-centrally cleared derivative products with the aggregate annual exposure of more than $2 trillion. Within that program, we uncovered systemic issues with the stakeholder engagement and streamlined stakeholder identification and engagement processes. We also assessed how did a typical change impacts the operation of that client, and defined organizational change management framework. The framework formalized the change, identified its impacts, and established a practical approach to implementing the change, and measures to increase change adoption, which in turn – led to smoother sustainment. After being a huge success, an organizational change management framework was adopted across the global regulatory portfolio.

More Case Studies

Established Policy Framework for a Public Sector Client

Established Service Offering on the North American Market

Global Cybersecurity Program with the Enterprise-Wide Impacts

Merger and Acquisition of the Two Insurance Companies

Organizational Change Management Strategy Framework for a Global Regulatory PMO

Performance Assurance Program For a Public Sector Client

Rationalization of the Multi-billion Dollar Portfolio Prioritization Criteria for a Public Sector Client

Recovery of Stalled Customer Loyalty Programs for a Multi-Billion Dollar Telecommunications Company

Recovery of Stalled Program for a Global Consulting Company

Recovery of Stalled Regulatory Program for a Public Sector Client

Valuation System for A Global Financial Services Institution

Value Management Lifecycle for a Public Sector Client

Established PMO for a Global Energy Company

Established Enterprise PMO for a Public Sector Client

Divestiture of Banking Operations in South America

Delivery Portfolio for a Public Sector Client

Budgeting Process for a Public Sector Client

Audit Remediation Program for a Global Financial Services Client

Established PMO for a Transportation Company

Recovery of a Global Cybersecurity Program for a Financial Services Client

error:

Pin It on Pinterest